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Shipping within the United States (and APO/FPO):
We use USPS Priority Mail and charge a low, flat rate of $5.00 no matter how many items you buy. Most of our customers receive their order within three business days of the day the order was placed, sometimes as fast as two days.
International Shipping:
Unfortunately, we are no longer accepting international orders. We do this as a hobby for fun, and international orders have caused so much headache with lost shipments, etc., that we have decided to no longer offer it.
Replacement Dice:
Do not leave your cube in your car during hot temperatures. The heat can cause the magnets to pop out. With proper care it is rare for a magnet to come out. If a magnet does come out, and you are unable to super glue it back in,
contact us describing the type of dice and which die it was, and we'll send you a new one. Within 30 days of the original purchase date, we'll do this at our expense, otherwise we can send an invoice via PayPal or Google Checkout for $3.95 to cover shipping and handling.
Returns/Exchanges:
Within 30 days of the original purchase date, ship the item back, at your expense. You can either choose to exchange it for another item, or ask for a refund. If you choose the exchange option (please first read the paragraph above about replacement dice), we will ship an item of equal or lesser value to you at my expense. If you choose a refund, we will refund the original item's purchase price (not shipping) to your card. If you're returning an item, please purchase insurance, as we can not be responsible for loss or damage during shipment. Custom orders are final and can not be returned.
Lost/Damaged Shipments:
Insurance is available at the time of purchase for a small fee. If you choose not to purchase insurance, we can not be responsible for loss or damage during shipment.
